WhatsApp

Automation — Marketing

Google Business Profile Automation

Local presence kept active: posts, questions, reviews and enquiries handled without daily effort.

Trigger

Local search activity or a new review

The journey

Step by step, in the open.

Step 01

Search

A nearby customer finds your profile.

Step 02

Profile active

Posts and photos published on schedule.

Step 03

Respond

Reviews and questions answered promptly.

Step 04

Contact

Call, WhatsApp or directions captured as a lead.

Step 05

CRM

Local enquiries tracked like any other lead.

Connected systems

Google Business ProfileCRMWhatsApp

Outcome

More local enquiries from a profile that never looks neglected.

Common questions

Designing a dependable handoff.

Does the agent make every decision on its own?

No. The workflow can include approval points and human handoffs for ambiguous, sensitive or consequential decisions.

Can this automation connect to our current tools?

Connections depend on provider APIs, account access and data rules. Those are checked before an integration is included in the agreed scope.

What happens when the workflow cannot complete a task?

Exceptions can be routed to a team member with the available context. The routing and notification rules are defined during implementation.

15 — Start

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